FAQs

How long will my goods take to reach me?

Most of our products take 3 to 5 working days to be delivered. If we are preparing an artwork proof for you, it will be 3 to 5 days from when that artwork is approved.

How do I get artwork to you?

You can upload artwork for a product directly from the product page before you hit the "add to cart" button.

Alternatively, you can visit this page and upload your artwork.

Either way, there is a file size limit of 16mb on the site. If you need to send us artwork that is bigger than this, you can use WeTransfer. WeTransfer is a free service that lets you send up to 2gb at a time via email. Send your files to info@print-2-media.com.

What format should my artwork be in?

We have detailed guidlines on preparing your artwork for print that you'll find here.

Are my online payments secure?

Yes. Our checkout pages are secured with industry leading Secure Sockets Layer (SSL) encryption. That means all communication on these pages between your browser and the Print 2 Media website are encrypted. This encryption is certified by Rapid SSL, a licensed certificating authority.

You can tell you're on an SSL secured page when you see the web address start with https:// (as opposed to http://). Your browser should also display a padlock icon. If you click on this icon you will see some information from the certificate authority and details about just how strong our encryption techniques are.

You can use your PayPal account to pay for your order, or alternatively use a debit or credit card directly on the Print 2 Media site. The actual payment is processed by Stripe. The number one payment gateway in the world.